Privacy Policy

Last Updated: September 16, 2026

Red Star Electric Corp. respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, request electrical services, or participate in our email or SMS/text messaging programs.

Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Mailing or service address
Email address
Telephone or mobile number
Information submitted through website forms
Appointment and service-request information
Information relating to electrical services requested or performed
Customer communications
SMS/text messaging opt-in and opt-out information
Marketing and communication preferences

We may also automatically collect certain information when you visit our website, such as IP address, browser type, device information, pages visited, referring website, and general website usage information through cookies or similar technologies.

How We Use Information

Red Star Electric Corp. may use collected information to:

Respond to inquiries and service requests
Schedule and manage electrical service appointments
Communicate with customers about requested or ongoing services
Provide estimates, proposals, invoices, and other service-related information
Provide customer support
Send electrical safety information and service reminders
Administer customer membership or service programs
Send promotional offers and marketing communications where permitted
Operate our SMS/text messaging program
Improve our website, services, and customer experience
Maintain business and service records
Protect against fraud, misuse, or security threats
Comply with applicable legal and regulatory requirements

SMS/Text Messaging Privacy

Red Star Electric Corp. offers SMS/text messaging to customers and individuals who choose to participate.

When you opt in to receive SMS messages from Red Star Electric Corp., we may collect and maintain your mobile telephone number, consent information, opt-in method, opt-in date, messaging preferences, and communications associated with the SMS program.

Messages may include informational and marketing communications such as electrical safety information, service reminders, appointment-related communications, membership information, promotions, and special offers.

Mobile Information and Consent

Red Star Electric Corp. does not sell, rent, or share mobile telephone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

We may disclose information to service providers that assist us in delivering SMS messages or operating our business, but only as necessary to provide those services and subject to appropriate restrictions.

SMS consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes.

SMS Opt-Out

You may opt out of marketing SMS messages at any time by replying STOP.

You may receive a confirmation message acknowledging your opt-out request.

For assistance, reply HELP or contact Red Star Electric Corp. at (914) 310-6609.

Message frequency varies. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing goods or services from Red Star Electric Corp.

For additional information concerning our SMS program, please review our Terms and Conditions.

How We Share Information

Red Star Electric Corp. may share personal information with service providers that perform services on our behalf, such as website hosting, customer relationship management, scheduling, payment processing, email delivery, SMS delivery, analytics, advertising, and other business-support services.

These providers may receive information only as reasonably necessary to perform services for Red Star Electric Corp. and are expected to handle information in accordance with applicable privacy and security requirements.

We may also disclose information when required by law, regulation, subpoena, court order, governmental request, or when reasonably necessary to protect the rights, safety, property, or security of Red Star Electric Corp., our customers, or others.

We may disclose appropriate information in connection with a merger, acquisition, financing, sale of business assets, or other business transaction, subject to applicable law.

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate website features, understand how visitors use our website, improve website performance, and measure marketing effectiveness.

Some third-party services used on our website may also use cookies or similar technologies in accordance with their own privacy practices.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect website functionality.

Email Communications

If you provide us with an email address, we may use it to respond to inquiries, communicate about requested services, and, where permitted, provide information about Red Star Electric Corp. services and promotions.

Promotional emails will provide an unsubscribe mechanism where required.

Information Security

Red Star Electric Corp. uses reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain appropriate business records, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and satisfy legal, accounting, tax, or regulatory requirements.

Children’s Privacy

Our services are intended for homeowners, property owners, businesses, and other customers seeking electrical services and are not directed toward children.

We do not knowingly collect personal information from children through our website for marketing purposes.

Third-Party Websites

Our website may contain links to websites operated by third parties. Red Star Electric Corp. is not responsible for the privacy practices, security, or content of unaffiliated third-party websites.

We encourage users to review the privacy policies of websites they visit.

Your Privacy Choices

Depending on applicable law and the nature of your relationship with Red Star Electric Corp., you may request information regarding certain personal information we maintain about you or request that certain information be corrected or deleted.

Some information may need to be retained for legitimate business, contractual, tax, warranty, safety, or legal purposes.

You may also:

Unsubscribe from promotional emails using the unsubscribe link provided in the email.
Opt out of marketing SMS messages by replying STOP.
Contact us regarding your communication preferences.

Changes to This Privacy Policy

Red Star Electric Corp. may update this Privacy Policy from time to time.

When changes are made, the updated policy will be posted on our website and the “Last Updated” date will be revised.

Contact Us

If you have questions about this Privacy Policy or Red Star Electric Corp.’s privacy practices, contact:

Red Star Electric Corp.

75 Virginia Rd, Suite V6

White Plains, NY 10603

Phone: (914) 310-6609

Website: redstarelectricny.com